[FAQ] Password mismatch error

[FAQ] Password mismatch error

Password mismatch error means the cloud and the local databases have different passwords and thus cannot synchronize.
To fix it, manually set the same password for Safe instances on all your devices. See "How to change the database password".
If the problem still exists, press the red triangle warning icon and select one of two options:
  1. Set the phone password to the cloud database – choose this if you know cloud database password.
  2. Overwrite the cloud database with the device database – this will delete the cloud copy of your data.